HM_HOSP 143 (AHLA 281): Hospitality Facilities Management and Design (P)

What Will You Learn?

• Identify a number of important roles played by hospitality facilities and identify the two primary categories of facility operating costs, the components of each category, and various factors that affect those costs.
• Describe several types of maintenance, state the goals of maintenance management systems, and describe computerized and Internet-based facilities management.
• Identify the basic facilities-related concerns associated with guestrooms and corridors, public space, recreation and exterior areas, back-of-the-house areas, and the building's structure and exterior.
• Describe sustainability and its role in the overall business strategy of a hospitality operation, and state some of the principal measures facilities managers can take to minimize and manage waste.
• Describe how to reduce occupational injury rates in the hospitality industry and outline how building design and maintenance affect safety.
• Outline water usage levels and patterns in the lodging industry, and describe the basic structure of water and wastewater systems.
• Explain various aspects and components of electrical systems cite important considerations regarding system design and operating standards, and identify elements of an effective electrical system and equipment maintenance program.
• Describe the basic elements of human comfort and how HVAC systems affect this comfort.
• Define basic lighting terms, explain how natural light can be used to meet a building's lighting needs, and describe common artificial light sources.
• Describe laundry equipment and explain factors in selecting laundry equipment and locating an on-premises laundry.
• Summarize changes taking place in hotel telephone service, describe types of telephone calls, and identify types of hotel telephone equipment.
• Describe food preparation equipment, cooking equipment, and sanitation equipment.
• Describe a building's roof, exterior walls, windows and doors, structural frame, foundation, and elevators.
• Describe a building's exterior facilities: parking areas, storm water drainage systems, utilities, and landscaping and grounds.
• Summarize the hotel development process.
• Explain the concept development process for food service facilities, outline the makeup and responsibilities of the project planning team, and describe food service facility layout.
• List typical reasons for renovating a hotel, summarize the life cycle of a hotel, and describe types of renovation.