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Course Content
Module – I
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Topic 1: Employment Laws and Applications
00:00
LO1: Understand definitions and implications of Discrimination and Affirmative action
00:00
LO2: Explain the evolution of Equal Employment Opportunity Legislation and significant Laws affecting employment
00:00
LO3: Describe Employment Laws, Major Court cases, and State-specific regulations
00:00
LO4: List and explain major areas of Equal Employment Opportunity Abuse and Litigation
00:00
Topic 2: Job Analysis and Job Design
00:00
LO1: Explain Job Analysis and write Job descriptions and specifications
00:00
LO2: Understand Job Design and address Legal Issues
00:00
LO3: Classify Employees and use Staffing guides to set productivity standards
00:00
Topic 3: Planning and Recruiting
00:00
LO1: Analyze External and Internal factors influencing Human Resource supply and demand
00:00
LO2: Explain Forecast Demand and Supply using trend analysis and Internal metrics
00:00
LO3: Comphrend Internal and External Recruiting methods
00:00
LO4: Evaluate Recruitment sources and Techniques from both the Recruiter’s and Applicant’s perspectives
00:00
Quiz 1
01:00:00
Topic 4: Selection
00:00
LO1: Explain the Reliability and Validity of the Selection process
00:00
LO2: Understand the steps and strategies involved in Selection
00:00
LO3: Evaluate Techniques for Selection, including Application blanks and Pre-employment tests
00:00
Topic 5: Orientation, Socialization, and Culture
00:00
LO1: Explain Orientation Planning and set goals for effective orientation programs
00:00
LO2: Differentiate between general and specific Job Orientation Approaches
00:00
LO3: Describe Planning and implementing Socialization and Culture programs
00:00
Topic 6: Compensation Administration
00:00
LO1: Explain the major influences on Compensation Plans
00:00
LO2: Understand Content and Process theories for Motivating Employees
00:00
LO3: Describe methods for determining Job Worth and Equity
00:00
Quiz 2
01:00:00
Topic 7: Incentive and Benefits Administration
00:00
LO1: List and explain the advantages and types of effective Incentive Programs
00:00
LO2: Analyze Individual and Group Incentive programs and their disadvantages
00:00
LO3: Describe Mandatory and Voluntary Employee Benefits
00:00
Topic 8: Training and Development
00:00
LO1: Explain current Trends in Training expenditures and the Training Cycle
00:00
LO2: Develop needs assessments through Organizational, Task, Behavior, and Individual Analysis
00:00
LO3: Interpret Training programs by setting objectives, criteria, and selecting trainees
00:00
LO4: Explain how to implement and evaluate Training programs
00:00
Topic 9: Evaluating Employee Performance
00:00
LO1: Understand the functions of Performance Appraisals
00:00
LO2: Identify potential problems with Performance Appraisals
00:00
LO3: Compare different Appraisal rating systems and methods
00:00
Topic 10: Health, Safety, and EAPs
00:00
LO1: Understand the Occupational Safety and Health Act
00:00
LO2: Identify sources and consequences of Employee Stress and methods for Stress Reduction
00:00
LO3: Explain Employee Assistance Programs (EAPs)
00:00
LO4: Describe how to address Safety and Health issues including AIDS and Depression
00:00
Topic 11: Turnover, Discipline, and Exits
00:00
LO1: Analyze Turnover rates and causes, and evaluate Retention programs
00:00
LO2: Explain Disciplinary approaches and Appeals mechanisms
00:00
LO4: Explain how to conduct Exit Interviews
00:00
Topic 12: Social Responsibility and Ethics
00:00
LO1: Analyze the Philosophical perspectives on the Social Responsibility of Business
00:00
LO2: Evaluate the pros and cons of Business Responses to Social Responsibility
00:00
LO3: Explain Ethical Behavior in Organizations and explore recent Ethical Issues
00:00
LO3: Understand Wrongful discharge, Employment at will, and Discharge interviews
00:00
Final Exam
0/2
Final Exam: Managing Hospitality Human Resources
02:00:00
Course End Feedback
00:00
HM_HOSP 160 (AHLA 357): Managing Hospitality Human Resources (P)
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