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Course Content
Module 1
0/35
Topic 1: Introduction to Business Communication
04:52
LO1: Explain the Business Communication
03:48
LO2: Explain how business communication skills are essential for career success
03:23
LO3: Identify the characteristics of effective business messages
01:50
LO4: Solve the Quiz for Introduction to Business Communication
15:00
Assignment: Introduction to Business Communication
Case Study: Introduction to Business Communication
Topic 2: Audience
04:29
LO1: Explain how audiences are involved in assessing business messages
03:58
LO2: Demonstrate proficiency in audience analysis for effective message composition
04:07
LO3: Solve the Quiz for Audience
15:00
Case Study: Audience
Topic 3: Communication Across Culture
04:31
LO1: Discuss how culture significantly influences business communication
05:46
LO2: Explain the skills necessary for effective communication in a multicultural environment
02:58
LO3: Solve the Quiz for Communication Across Culture
15:00
Assignment: Communication Across Culture
Case Study: Communication Across Culture
Topic 4: Planning, Writing, and Revising
02:55
LO1: Recognize, analyze, and implement effective revisions in communication
03:58
LO2: Explain advanced skills in manual editing
03:33
LO3: Solve the Quiz for Planning, Writing, and Revising
15:00
Assignment: Planning, Writing, and Revising
Case Study: Planning, Writing, and Revising
Topic 5: Designing Documents, Slides, and Screens
03:52
LO1: Explain the importance of document appearance, layout, and design
03:31
LO2: Emphasize the interdependence of readability, legibility, and credibility in written communication
02:15
LO3: Solve the Quiz for Designing Documents, Slides, and Screens
15:00
Case Study: Designing Documents, Slides, and Screens
Topic 6: Formatting Hardcopy Letters, and Memos
03:24
LO1: Describe the basic design formula for formatting hardcopy letters and memos effectively
08:20
LO2: Solve the Quiz for Formatting Hardcopy Letters, and Memos
15:00
Assignment: Formatting Hardcopy Letters, and Memos
Case Study: Formatting Hardcopy Letters, and Memos
Module Based Quiz
01:00:00
Module 2
0/40
Topic 1: Positive Messages
03:12
LO1: Paraphrase the purposes and strategies for crafting impactful positive messages.
03:20
LO2: Emphasize reader benefits to enhance the effectiveness of positive communication
02:45
LO3: Solve the Quiz for Positive Messages
15:00
Case Study: Positive Messages
Topic 2: Negative Messages
03:37
LO1: Paraphrase the purposes and strategies for crafting impactful negative messages
03:02
LO2: Explain how negative messages are organized clearly and sensitive way
06:47
LO3: Solve the Quiz for Negative Messages
15:00
Case Study: LO3: Negative Messages
Topic 3: Persuasive Messages
03:30
LO1: Explain the purposes and strategies for crafting impactful persuasive messages
03:38
LO2: Identify and overcome objections in persuasive messages for enhanced effectiveness
03:33
LO3: Solve the Quiz for Persuasive Messages
15:00
Case Study: Persuasive Messages
Topic 4: Audience Benefits
03:20
LO1: Identify, analyze, and leverage audience benefits effectively in communication
04:07
LO2: Solve the Quiz for Audience Benefits
15:00
Case Study: Audience Benefits
Topic 5: Communicating Positive Emphasis
03:40
LO1: Explain the effective ways to communicate bad news, demonstrating sensitivity and empathy
06:16
LO2: Solve the Quiz for Communicating Positive Emphasis
15:00
Case Study: Communicating Positive Emphasis
Topic 6: You-attitude
03:35
LO1: Explain “you-attitude” and emphasize its important in writing
03:07
LO2: Outline the strategies for building goodwill in communication
02:16
LO3: Solve the Quiz for You-attitude
15:00
Case Study: You-attitude
Topic 7: Researching Information
03:47
LO1: Enumerate the prioritized considerations for initiating and planning research
04:50
LO2: Explain the significance of crafting surveys and formulating interview questions
04:30
LO3: Solve the Quiz for Researching Information
15:00
Assignment: Researching information
Case Study: Researching Information
Topic 8: Summarizing Information
03:37
LO1: Comprehend the significance of summarizing and documenting information
05:16
LO2: Discuss the importance of source documentation in academic integrity
03:59
LO3: Solve the Quiz for Summarizing Information
15:00
Case Study: Summarizing Information
Module Based Quiz
01:00:00
Module 3
0/22
Topic 1: Business Document
03:53
LO1: Describe internal business documents, including memos and briefing notes
03:29
LO2: Explain various types of comprehensive reports for both internal and external use
08:03
LO3: Solve the Quiz for Business Document
15:00
Case Study: Business Document
Topic 2: Analytical Report
04:38
LO1: Classify analytical reports and provide an overview of their importance
03:27
LO2: Explain the different strategy for crafting diverse proposals
03:21
LO3: List possible patterns to organize reports
04:22
LO4: Solve the Quiz for Analytical Report
15:00
Case Study: Analytical Report
Topic 3: Formal Report
04:35
LO1: Demonstrate formal reports, comprehending their structure, layout, and drafting technique
02:23
LO2: Describe the process of organizing and presenting formal reports
06:26
LO3: Solve the Quiz for Formal Report
15:00
Case Study: Formal Report
Topic 4: Visuals
04:53
LO1: Explain the purpose of visuals and articulate the use of narratives in visuals
04:04
LO2: Enumerate and elucidate various types of visual representation
06:34
LO3: Solve the Quiz for Visuals
15:00
Case Study: Visuals
Module Based Quiz
01:00:00
Module 4
0/20
Topic 1: Active Listening
04:00
LO1: Explain the fundamentals of effective listening practice
04:02
LO2: List and explain strategies to promote active engagement in listening
03:16
LO3: Solve the Quiz for Active Listening
15:00
Case Study: Active Listening
Topic 2: Teamwork
03:32
LO1: Illustrate various communication dynamics within groups
05:38
LO2: Explain leadership and its types
06:54
LO3: Solve the Quiz for Teamwork
15:00
Case Study: Teamwork
Topic 3: Meeting Management
03:18
LO1: Paraphrase the importance and objective of meeting management
05:31
LO2: List various effective decision-making strategies in meetings
03:51
LO3: Solve the Quiz for Meeting Management
15:00
Case Study: Meeting Management
Topic 4: Making Presentations
03:36
LO1: Discuss 3P strategy for effective presentations
11:55
LO2: Solve the Quiz for Making presentation
15:00
Case Study: Making Presentations
Module Based Quiz
01:00:00
Final Exam Quiz
0/2
Course End Feedback
00:00
Final Exam: College English
01:15:00
BA_ENG100: College English
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