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Course Content
Module I
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Topic 1: Trends Affecting Bars
00:00
LO1: Explain the Trends in Alcoholic and Non-alcoholic Beverages
00:00
LO2: Examine how Food Trends influence Beverage Service and Menu Development
00:00
LO3: Describe the Role of Sustainability in Bar Operations
00:00
LO4: Knowledge Check
15:00
Case Study: Trends Affecting Bars
15:00
Topic 2: Basic Beverage Service
00:00
LO1: Explain the different types of Beverage Service Styles
00:00
LO2: Demonstrate Techniques for Serving Alcoholic and Non-Alcoholic Beverages
00:00
LO3: Explain steps for Service preparation, Order-taking, and Table Maintenance
00:00
LO4: Knowledge Check
15:00
Case Study: Basic Beverage Service
15:00
Topic 3: Beverage Service Responsibility
00:00
LO1: Identify key responsibilities and skills required for Beverage Servers and Bartenders
00:00
LO2: Discuss the importance of Customer interaction and Service quality in Beverage Service Operations
00:00
LO3: Knowledge Check
15:00
Case Study: Beverage Service Responsibility
15:00
Topic 4: Serving Alcohol with Care
00:00
LO1: Explain the Legal requirements and responsibilities associated with Serving Alcohol
00:00
LO2: Demonstrate procedures for Checking Identification
00:00
LO3: Describe how to manage Intoxicated Guests Safely and Effectively
00:00
LO4: Knowledge Check
15:00
Case Study: Serving Alcohol with Care
15:00
Topic 5: Leadership in Beverage Operations
00:00
LO1: Explain various Leadership styles and their impact on Beverage Operations
00:00
LO2: Describe the Roles and Responsibilities of People in Beverage Service
00:00
LO3: Explain the Team Approach in a Beverage Service Operation
00:00
LO4: Knowledge Check
15:00
Case Study: Leadership in Beverage Operations
15:00
Topic 6: Bar Operations
00:00
LO1: Explain the Key Components of Efficient Bar Operations
00:00
LO2: Identify various types of Beverages and their Production Processes
00:00
LO3: Analyze the Role of Customer Service in Bar Operations
00:00
LO4: Knowledge Check
15:00
Case Study: Bar Operations
15:00
Topic 7: Bar Marketing and Sales
00:00
LO1: Describe Sales Techniques to boost Customer Engagement and Revenue
00:00
LO2: Explain the essential components of a Business Plan for a Bar
00:00
LO3: Describe how to develop a comprehensive Marketing Plan to promote Beverage Operation
00:00
LO4: Knowledge Check
15:00
Case Study: Bar Marketing and Sales
15:00
Topic 8: Beer and Spirits
00:00
LO1: Identify different types of Beer and Spirits and their characteristics
00:00
LO2: Explain the Beer Brewing and Spirit Distillation process
00:00
LO3: Describe proper Storage and Handling techniques for Beer
00:00
LO4: Knowledge Check
15:00
Case Study: Beer and Spirits
15:00
Topic 9: Wine Fundamentals
00:00
LO1: List and explain the different types of Wines
00:00
LO2: Describe the basic steps of the Winemaking process
00:00
LO3: Describe the traditional method of making Champagne
00:00
LO4: Knowledge Check
15:00
Case Study: Wine Fundamentals
15:00
Topic 10: Wines of France, Italy, and Germany
00:00
LO1: Classify the Wines of France, Italy, and Germany
00:00
LO2: Explain the Labeling Regulations for French, Italy, and Germany Wines
00:00
LO3: Explain the impact of Germany’s climate on the production of its signature wines
00:00
LO4: Knowledge Check
15:00
Case Study: Wines of France, Italy, and Germany
15:00
Topic 11: Wines of the United States
00:00
LO1: Identify the key Wine-producing regions in the United States
00:00
LO2: Explain the Labeling Regulations for United States Wines
00:00
LO3: Compare the styles and characteristics of California, Oregon, and Washington Wines
00:00
LO4: Knowledge Check
15:00
Case Study: Wines of the United States
15:00
Topic 12: Wines of Spain and Portugal
00:00
LO1: Classify the Wines of Spain and Portugal
00:00
LO2: Describe the traditional Winemaking methods used in Spain and Portugal
00:00
LO3: Compare the major Wine Regions of Spain and Portugal
00:00
LO4: Knowledge Check
15:00
Case Study: Wines of Spain and Portugal
15:00
Topic 13: Wines of the World
00:00
LO1: Identify the emerging Wine-producing Countries in the World
00:00
LO2: Analyze how Globalization has influenced the Wine Industry
00:00
LO3: Knowledge Check
15:00
Case Study: Wines of the World
15:00
Module Based Quiz
01:00:00
Final Exam
0/2
Course End Feedback
00:00
Final Exam: Managing Beverage Operations
01:15:00
HM_HOSP 151 (AHLA 346): Managing Beverage Operations
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